Follow up without remembering to follow up
Most quotes that go cold were never going to be a "no" — they were a "not yet" that nobody chased. CleanRev does the chasing for you, and helps bring lapsed clients back.
The problem
You send a quote, the client gets busy, and the quote dies in their inbox. The same thing happens with clients who drift away after a few cleans. Each one is revenue you already earned the right to — lost because following up by hand never makes it to the top of the list.
How it works in CleanRev
CleanRev nudges clients about quotes they haven’t answered, and lets you build email sequences to re-engage clients who’ve gone quiet. Combined with at-risk and churn detection in your reports, you can spot who’s slipping and send them a reason to come back.
- Automatic nudges for unanswered quotes
- Win-back email sequences with a visual step builder
- At-risk / churn detection in reports to find who’s slipping
- Uses the same email and SMS rails as the rest of CleanRev
Why it pays off
A reminder turns a forgotten quote into a booked job, and a win-back offer turns a lapsed client into recurring revenue — both without you having to remember to send anything.
Live — quote follow-up runs automatically and the win-back sequence builder with churn detection is in the web app. Some sequence triggers are being expanded.
Common questions
Do I have to remember to send follow-ups?
No — quote follow-up runs automatically. For win-back, you build a sequence once and CleanRev sends it to the clients you target.
How does CleanRev know who to win back?
Your reports flag at-risk and churned customers based on how long it’s been since their last job, so you can target win-back offers at the right clients.
Run your cleaning business in one place
Scheduling, CRM, invoicing, a cleaner app, and more — built for cleaning companies.