Web app
Checking…Last checked: never
Status
Live operational status for CleanRev. Updated continuously from the browser.
Customer portal
Checking…Last checked: never
Core services
Checking…Last checked: never
Get notified about disruptions
We'll email you if CleanRev has a service disruption — and again when it's resolved. No marketing, ever. Unsubscribe anytime with one click.
What each surface covers
- Web app app.cleanrev.io
- Where owners and office staff run the business day to day: scheduling and dispatch, jobs, customers, quotes, invoices, time tracking, team management, and bookkeeping.
- Customer portal portal.cleanrev.io
- The branded portal your customers use to book and review appointments, view their invoices, manage their properties and preferences, and message you.
- Core services api.cleanrev.io
- The shared backend behind the web app, the customer portal, and the CleanRev mobile app for iOS and Android — sign-in, data sync, notifications, and email. If Core services are unavailable, changes made in the mobile app cannot sync until service is restored.
How a status is determined
- Operational The surface answered normally within 6 seconds.
- Degraded The surface is reachable, but its front door returned an error — it's up, yet something isn't right.
- Unavailable The surface returned a server error or didn't answer within 6 seconds.
- Status unavailable This page couldn't reach the checker — usually your own connection. Shown honestly as unknown, never as an outage.
Checks run from CleanRev's edge network rather than from your browser, so a problem on your connection doesn't show up here as a CleanRev outage. This page re-checks every 60 seconds while it's open.
Incident notifications
Our monitor checks every surface every few minutes, around the clock. When a surface goes down, subscribers get one email; when it recovers, they get one more. That's the whole list — no marketing, no digests — and every message carries a one-click unsubscribe link.
Routine releases ship without downtime, so there are no scheduled maintenance windows. Any disruption, planned or not, shows on this page and goes out to subscribers.
Frequently asked questions
Everything shows Operational, but I can't sign in.
Sign-in problems are almost always account-specific rather than an outage: a mistyped email, an expired invitation, or a browser extension blocking cookies. Try a private window, double-check the email address your account uses, or use the emailed sign-in code option on the sign-in page. Still stuck? Email support@cleanrev.io and we'll sort it out.
Is the mobile app monitored?
The CleanRev app for iOS and Android has no servers of its own — it talks to Core services. If Core services show Operational, the app can sign in and sync. If they show Unavailable, changes made in the app can't sync until service is restored.
Do you have planned maintenance windows?
No. Releases roll out without taking any surface offline, so we don't schedule downtime. If a release ever did require it, it would show here like any other disruption and subscribers would be emailed.
Where can I see past incidents?
We don't publish a public incident history yet. If you need the details of a specific disruption — when it started, what was affected, and when it was resolved — email support@cleanrev.io.
A status here looks wrong. Who do I tell?
Email support@cleanrev.io with the surface, the time, and what you saw. Reports from customers are how we catch regional or transient issues that a single check can miss.